Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Casino Joy, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always keep it fun.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. By using this website and participating in any gambling activity, you confirm that you are of legal age in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a problem:
- Chasing losses by gambling more to win back money you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Lying to family, friends, or others about your gambling activities
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Experiencing anxiety, depression, or irritability when not gambling
- Feeling unable to stop or reduce gambling despite wanting to
- Using gambling as an escape from problems or difficult emotions
- Spending significantly more time or money on gambling than intended
Self-Help Tools & Controls
We provide tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before you stop gambling
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a set period
- Time Limits: Set alarms or reminders to take breaks during extended gaming sessions
You can access these tools through your account settings at any time.
Support Organisations & Resources
If you or someone you know is struggling with gambling, help is available. Please reach out to one of these organisations:
United Kingdom
- GamCare – Free, confidential advice and support
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24 hours) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Helpline: 0800 028 0322 - Gamblers Anonymous – Free peer support and 12-step programme
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Please Reach Out
There is no shame in seeking support. Problem gambling is a recognised condition, and organisations like GamCare and GamStop exist to help you. If you find yourself struggling to control your gambling, please contact one of the support organisations above immediately. Speaking to someone can make all the difference.
Your wellbeing is more important than any bet. Seek help today.